In today’s fast-paced world of insurance and enrollment, time is everything—and clarity is everything else. That’s why we’re proud to introduce 360X, the new AI assistant embedded within the Live 360 CRM. Though still in its early phase, 360X is already transforming the way agents communicate, compare plans, and streamline their outreach.
📬 Smarter Messaging in Seconds
Crafting effective emails and text messages used to take time—and multiple drafts. With 360X:
- Agents can generate bilingual email templates that are clear, compliant, and tailored to different audience segments.
- Need a quick MMS or SMS message that hits the mark? Just type your prompt, and let 360X turn intent into impact.
From outreach reminders to follow-up messages, your tone stays consistent and your content stays sharp.
🔍 Smarter Health Plan Comparisons
Choosing the right plan shouldn’t feel like solving a puzzle. With 360X:
- Live 360 uses the client’s existing data—such as income, location, and registered dependents—to generate side-by-side health plan(1) comparisons that are clear, concise, and tailored to individual needs.
- Whether it’s deductibles, provider networks, or subsidies, the tool distills key information into a clear and concise format that supports informed decision-making.
This is intelligent assistance that turns complexity into clarity.
🎥 See 360X in Action
Want to witness the future of smart CRM support? Check out our quick video demo showcasing how 360X assists with email creation, plan comparisons, and messaging—all in under two minutes.
👉 Watch the demo
Whether you’re a seasoned agent or exploring tools to sharpen your outreach, this video highlights how 360X brings clarity and efficiency into your daily workflow.
🧪 What’s Next for 360X?
The journey has only begun. In the coming months, we’re working on exciting enhancements that will:
- Expand support for automated workflow scripting
- Introduce voice-to-text capabilities for quick notes
- Provide predictive prompts based on client history and activity
As always, every feature added is shaped by honest agent feedback and rigorous testing, because 360X isn’t just artificial intelligence, it’s intelligent support with human intention.
Disclaimer: 360X is an AI-powered support tool designed to assist with messaging, plan comparison, and content generation. While it strives to deliver accurate and helpful results, errors or inconsistencies may occur. We recommend reviewing and validating any content produced by 360X before applying it in commercial or legal contexts. Live 360 is not responsible for decisions made solely based on AI-generated suggestions.
(1) In this early version of 360X, the agent selects up to three plans from the Health Marketplace, and 360X performs the comparative analysis.
Last update: July 2025